Privacy Policy

Scope of this policy

Children

The Service is not intended for use by children under 18 years of age. We encourage parents and guardians to monitor their children’s internet usage. If we learn that we have collected personal information through the Service from a child under 18 without the consent of the child’s parent or guardian as required by law, we will endeavor to delete it. We encourage parents or guardians with concerns to contact us.

Information we collect about you and how we collect it

We collect several types of information from and about users of our Site, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, social security number, or any other identifier by which you may be contacted online or offline (“personal information”); and/or
• About your internet connection, the equipment you use to access our website, and usage details.

We collect this information directly from you when you provide it to us; automatically as you navigate through the Site (including usage details, IP addresses, and information collected through cookies and other tracking technologies); and from third party sources, for example our business partners.

Information you provide to us

• Contact data, such as your first and last name, email address, mailing address, professional title and company name, and phone number.
• Geographic information, such as your city, state, country of residence, postal code, and age.
• Communications that we exchange with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise.
• Financial information, such as your total assets, stated income, and economic standing.
• Promotional information, including information you share when you enter a competition, redeem a promotion, or complete a survey.
• Registration information, including information you share when you register for live events and webinars, and information regarding your participation in those events.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine information we receive from you with information we obtain from other sources, such as:

• Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
• Data providers, such as information services and data licensors that provide demographic and other information.
• Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
• Marketing partners, such as joint marketing partners and event co-sponsors.

If you choose to login to the Service via a third-party platform or social media network, or otherwise connect your account on the third-party platform or network to your account through the Service, we may collect information from that platform or network. For example, this information may include your LinkedIn username, profile picture, and networks to which you belong. You may also have the opportunity to provide us with additional information via the third-party platform or network, such as a list of your connections and your email address.

Information we collect through automatic data collection technologies

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:

• Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information, and general location information such as city, state, or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies and similar technologies

Like many online services, we may use the following technologies:

• Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser — helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating analytics and online advertising.
• Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked.
• Session replay technologies, provided by third-party HotJar, which records users’ interactions with the Services in a manner that allows us to watch DVR-like replays of those sessions — clicks, mouse movements, and scrolls. These replays help us diagnose usability problems and identify areas for improvement. You can learn more at hotjar.com/legal/policies/privacy, and opt out of session recording at hotjar.com/legal/policies/do-not-track.

How we use your information

We may use your information for the following purposes or as otherwise described at the time of collection.

Service delivery

• To present our Site and its contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill any other purpose for which you provide it;
• To provide, operate, and improve the Service and our business;
• To communicate with you about the Service, including by sending announcements, updates, and support and administrative messages;
• To understand your needs and interests, and personalize your experience with the Service and our communications;
• To administer a survey, promotion, or other Service feature;
• To notify you about changes to our Site and any products or services we offer or provide through it;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• To provide support for the Service, and respond to your requests, questions, and feedback; and in any way we may describe when you provide the information.

Research and development

We may use your information for research and development purposes, including to analyze and improve the Service and our business.

Marketing

We, our service providers, and our third-party advertising partners may collect and use your information for marketing purposes. We may send you Harness-related or other direct marketing communications as permitted by law. You may opt out of our marketing communications as described in “Your choices” below.

Compliance and protection

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims);
• Audit our internal processes for compliance with legal and contractual requirements or our internal policies;
• Comply with SEC Regulation S-P;
• Enforce the terms and conditions that govern the Service; and
• Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

With your consent

In some cases, we may specifically ask for your consent to collect, use, or share your information, such as when required by law.

To create anonymous, aggregated, or de-identified data

We may create anonymous, aggregated, or de-identified data from your information and from that of other individuals whose information we collect, by removing information that makes the data identifiable to you. We may use this data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

How we share your information

We may share your information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.

• Affiliates. Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
• Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, inquiry support, email delivery, marketing, and website analytics).
• Third-party platforms and social media networks. If you have enabled features or functionality that connect the Service to a third-party platform or social media network, we may disclose the information that you authorized us to share. We do not control the third party’s use of your information.
• Professional advisors. Lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
• Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
• Business transferees. Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Harness or our affiliates (including in connection with a bankruptcy or similar proceedings).

Your choices

You have the following choices with respect to your information.

Opt out of marketing communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Cookies

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit allaboutcookies.org.

Do Not Track

Some internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more, please visit allaboutdnt.com.

Declining to provide information

We need to collect information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Third-party platforms

If you choose to connect to the Service through your social media account or other third-party platforms or integrations, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Third party websites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the terms of service and privacy policies of the other websites, mobile applications, and online services you use.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of it.

How to contact us